I want to cancel my order because it's now taking longer than I wanted it to...
Although we advise that your custom style will be ready within 8-12 weeks, it is often completed and dispatched much sooner.
However, if you have chosen a tartan or tweed which is not in stock in any of our mills, we will let you know immediately and you may choose another fabric, or be happy to wait for weaving to commence.
In many cases we actually arrange a weave especially for you making your garment exceptionally special!
If you don't respond to our emails within 72 hours, we will have no choice but to assume that you are willing to wait and your order will proceed to completion and be subject to our Terms & Conditions.
If you have a special event deadline, then it's critical that you inform us of this date as early as possible in the process.
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