WHAT IS A CUSTOM ORDER?

Modified on Fri, 07 Jul 2023 at 12:35 PM

What is a Special, Bespoke or Custom Order?

This is an order that is arranged directly with us either via our website, or via an appointment with us where we create an item for you that is outwith our normal ready-to-wear stock. You get to choose the measurements, heritage fabric and trims.

Understandably though, as a custom order is created specifically to your requirements, all custom clothing is strictly non-refundable, non-exchangeable and not able to be modified. Modifications may be possible but this will be subject to an extra tailoring charge. But do not let this put you off; please ensure you read and explore the other 'Custom Item' topics here in the Help-Hub. 


We are especially proud of our ability to offer custom sizing throughout our unique collections.

Our tailors and seamstresses are highly skilled and extremely capable masters of their craft. 

We hope you join the thousands of happy clients who have enjoyed the process of creating a wholly unique and heirloom quality style. 

Eve is wearing the Lady Mary Jacket in Bruce of Kinnaird Fine Wool

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article